Have used this business for a few vehicles, mostly routine service, and they have helped out with one significant transmission problem. Great people, highly skilled, very fair pricing. My favorite transmission shop!

Super reliable and friendly! They don't BS and are very fair ... even got my POS early.

I was having transmission problems on my 2018 Honda Ridgeline. My local mechanic who I trust immensely, diagnosed it and suggested I take it to a transmission shop. When I asked where he would take it he suggested Transmission Specialist in Auburn Wa. It was about a 35min drive away but I made the appointment and took it in. The woman at the counter, who I had spoken to on the phone was very helpful and friendly. She said the truck would be checked out that day and I would get a call with what they found. I got the call from Donald, who I believe is the owner, he said the issue was most likely the torque converter. He suggested a complete fluid flush which he said may resolve the problem, if it didn’t I’d probably be looking at a new or rebuilt transmission. He told me a complete flush required a specialized piece of equipment which he did not have and suggested I find someone to do the flush and if it fixed the problem, great but if not, bring it back and we could discuss the next step. THE MOST IMPRESSIVE part: When I asked what I owed for his time and the information, he wouldn’t take any money. I thanked him, he smiled and said “That’s what we do”.

So so good service and reasonable

No services this time and no charge after inspections and diagnosis revealed issues other than suspected (and not transmission as originally suspected). We've used them in the past for a bad transmission and came back to them as we trust their work.

The owner was very helpful and they left nothing unturned in diagnosing my vehicle. He listened carefully taking the extra step to find an issue non related that was a problem. Grateful, thank you!

Don and Donna are great. In an industry known for having difficulty gaining customer trust, they have mine. There isn't much more that needs to be said.

Painless , no issues, great check in and delivered back as planned. I would highly recommend them to my friends and family. Great work!!

Thank you to all the staff for being so kind and helpful will I waited for my insurance issue to be resolved. Everyone offered great Customer Service and it is rare to get it these days.