I had taken my 2012 GMC Duramax into the shop for a simple transmission, transfer case, front and rear differential service. Little did I know the shop was more thorough than I had ever expected. I had inquired about a hard shift in the transmission through other dealerships and they said this was normal, however when I took it into the this shop, during the service they showed me the excess amount of shavings in the transfer case. I went ahead and asked them to replace it . Upon doing so they found the problem and would’ve not known it unless the transfer case had been removed. There was a stress fracture in the housing between the transmission and the transfer case. Not only did they fix the problem professionally, they got me the best deal on parts and did not ever charge me through their business. They went out of their way to ensure that I had quality service at a decent price. The Owner, the professionalism, service and expertise are hard to find these days, but this will definitely be the place I return to and refer others.
Thanks for the review we always try and do the best we can for our customers and their vehicles
- Transmission Specialists Algona