Slowwwwww. Took them over a month to replace my transmission when they said 2 weeks, max 3 weeks. I checked in at 2 weeks and they told me the replacement transmission wasn’t even it and it was going in following week. Next week happens and I had to call them to find out, “oh we made a mistake, that was someone ELSES transmission”. Okay? Great in the mean time I’m paying for a rental which because it was so long almost turned into a short term lease. The communication from these guys was horrible as they weren’t proactive with slip ups with my job. I’m more understanding if something goes sideways if you say something.... not wait until I get impatient enough to call. At the end of the day, they seemed to care about quality to run my car through its paces and make sure it’s correct. We’ll see if their warranty needs to be used in the future.
Sorry it took so long to get you vehicle done. That is not our normal operating procedure. Thanks for hanging in there with us.
- Transmission Specialists Algona